FAQ

    About the Nano Flashlights

    What is the difference in the 3 Nano Flashlight Models?

    NANO MODELS EXPLAINED -

    • Nano A1x. Our most popular model of the mini torch has a casing made from polyamide plastic and is available in three sensible colours: grey, military green and black. The torch is slightly larger than an AA battery and weighs a minuscule 16.8 grams, which makes it light enough to add to the ring of your car key fob.


    • Nano A3 Pro. The Nano A3 Pro is our brightest model and has a beautiful outer casing made from 7075 aluminium alloy and is available in anodised desert tan colour. The battery lasts about 40 hours on the lowest setting. This model is our heaviest flashlight at 20 grams, but we're sure you'll accept the trade-off between additional weight and the stylish durability of aluminium. The Nano A3 Pro also utilises a different lens and produces 50 lumens brighter than the other Nano models for a total of 700 lumens on high.


    • Nano A5x. This fun little model has an outer casing made from glow-in-the-dark polyamide material and features a UV and an amber sidelight, which is perfect for campers cooking BBQ’s or hanging the Nano A5x from their tent. On the lowest setting, the battery lasts up to 66 hours. The Nano A5x uses the exact same lens and LED Diode as the Nano A1x, as detailed above.

    How do you charge the Nano Flashlights?

    All Nano Flashlights come with a Micro USB Charging cable. A power adaptor is required, otherwise you can use the provided Micro USB cable on your computer or car charging adaptors.

    How long does the battery last?

    All models have the same 320 mAh battery, but vary depending on light mode operation - 

    Nano A1x on lowest setting = 32 hours max runtime 

    Nano A3 Pro on lowest setting = 40 hours max runtime

    Nano A5x on lowest setting = 66 hours max runtime

    Do you have to replace batteries?

    No, the batteries are all inbuilt to all of the Nano Flashlight series and are engineered to withstand the LED lifespan of 50,000+ hours!

    How far does the flashlight reach?

    The Nano Series LED Flashlights reach up to 109 Meters in length.

    Are there different modes on the Nano Flashlights?

    Yes, there are different modes depending on the model of the Nano Flashlight.

    Momentary ON : Press and hold on (High), release to turn off.
    Constant ON : Double click on (memorized mode)
    Switch mode : Single Click on to cycle thru ultra-low / low / med / high

    Emergency Flash Mode : Press on button 3 times.

    Turn Off : Press and hold for 0.3 seconds.

    Payment

    What payment methods do you accept?

    We accept all major forms of payment including : Paypal, MasterCard, Visa, American Express, Apple Pay, Android Pay and AfterPay!

    Do you accept Afterpay?

    Yes we do!

    Ordering and delivery

    Can I place an order without creating an account?

    Yes. Continue as guest!

    Where is my order confirmation?

    This is automatically sent to your email address when you place an order. If you haven’t received your order confirmation within 24 hours, please get in touch at sales@nanoflashlights.com.au just in case there’s a problem with your order. Please check your mailbox’s spam or junk folder before contacting in case the order confirmation has been diverted there.

    When will my order arrive?

    Orders from Australia will be delivered within one to ten working days, depending on your preferred shipping method (Standard or Express). Shipping to countries outside of Australia may take up to 22 days. Please get in touch if your order hasn’t been delivered according to the expected timescales, and we will check your order status.

    What countries do you ship to?

    We ship to most regions worldwide!

    Returns

    Can I return or exchange an item?

    No, once your order has been confirmed you will not be able to get a return or refund due to a "change of mind". Please see our full return/refund policy here

    How do I report a faulty item?

    Please contact our customer service team via info@nanoflashlights.com.au. Providing the Nano Flashlight is faulty and meets our return policy criteria, we will issue you with a faulty return note by email. You need to print this off and attach it to the packaging of the product when returning it to us. You will need to arrange and pay for suitable packaging when returning an item.

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